Operations Specialist

$34,590 - $51,896/Yr

Community Health Systems Professional Services Corporation - Bridgewater, SD

Full-time - Entry Level

Bridgewater, SD

5,001-10,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

CHS Inc. is a leading global agribusiness owned by farmers, ranchers, and cooperatives across the United States that provides grain, food, and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. As an Operations/Office Specialist in Bridgewater, SD, you will play a crucial role in ensuring the smooth operation of our facility and providing excellent customer service. You will be the first point of contact for incoming calls and walk-in customers, assisting them with inquiries and guiding them through product options. Your responsibilities will include managing product inventory, coordinating custom fertilizer and spraying services, and operating a forklift for deliveries. You will also be responsible for maintaining accurate records, supporting inventory control, and contributing to safety initiatives within the company. This position requires a proactive approach to ensure that customers receive the best possible service and that the facility operates efficiently. In this role, you will work under general supervision and will be expected to carry out general labor responsibilities promptly and efficiently. You will have the opportunity to make a difference in your local community by joining a company that values its employees and offers competitive benefits. CHS offers a competitive total rewards package, including base wage and potential bonuses, incentives, and commissions. Actual pay offered will vary based on multiple factors, including experience, education, training, specialized skills, and certifications. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care savings accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement, and adoption assistance, subject to eligibility requirements for each benefit plan.

Responsibilities

• Serve as the first point of contact for incoming calls, ensuring a professional and courteous response to all inquiries.
• Assist walk-in customers with questions, guide them through product options, and ensure a positive experience.
• Efficiently load CPP and Seed, take Fertilizer orders, and manage product inventory through Agris software.
• Utilize Dispatch Pro and Agellum systems to coordinate custom Fertilizer and spraying services and facilitate the billing process by forwarding necessary documentation to the billing team.
• Operate a forklift to manage deliveries, including unloading incoming shipments and loading products for customer orders.
• Assist with loading and unloading fertilizer products.
• Scan and organize Bills of Lading (BL) and invoices, ensuring accurate records are maintained and sent to the Billing Team.
• Support inventory control by assisting with counts and maintaining accountability for stock levels.
• Contribute to the company's safety initiatives by helping to implement and maintain safety protocols.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Requirements

• Must meet minimum age requirement
• 1+ years of experience in Operations and/or Business Operations
• Ability to operate machinery such as loaders, conveyors, tractors, and track mobile
• Ability to work extended hours during peak seasons to meet business demands
• High School diploma or GED preferred
• CDL Class A preferred
• Agriculture experience preferred
• Forklift certification preferred
• Pre-employment screening may be required.

Nice-to-haves

• Experience in customer service
• Knowledge of agricultural products and services
• Ability to work in a team environment
• Strong communication skills

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Medical insurance
• Vision insurance
• Life insurance
• Paid holidays
• Paid time off (Vacation & Sick Pay)
• Retirement Benefits - 401K with Company Match
• Company Funded Pension
• Profit Sharing
• Tuition reimbursement
• Wellness programs