Operations Specialist

Stash Ventures - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

Administrative and Support Services

About the position

The Operations Specialist at Stash Ventures plays a vital role in ensuring the efficient operation of the dispensary. This position is responsible for overseeing daily operations, ensuring compliance with regulations, managing inventory, supporting sales efforts, and maintaining high customer service standards. The role requires a strong understanding of the cannabis industry and excellent organizational skills to multitask effectively in a fast-paced environment.

Responsibilities

• Oversee operational execution, ensuring all policies and procedures are followed.
• Manage the ordering of supplies using the Supplies Checklist in collaboration with the General Manager.
• Oversee building maintenance and communicate needs to General Managers or Operations Directors.
• Communicate policy changes to General Managers and Assistant Store Managers.
• Direct and monitor security personnel, if applicable.
• Investigate and prevent asset loss with the loss prevention team.
• Assist with the execution of all opening and closing checklists.
• Conduct weekly store walkthroughs using the maintenance checklist to ensure facilities are operational.
• Investigate and prevent asset loss through regular inventory audits.
• Collaborate with the General Manager and District Managers on merchandising strategies.
• Execute weekly compliance store walkthroughs and ensure adherence to state and CRA rules.
• Conduct weekly scale calibrations for flower scales in the building.
• Ensure all waste is documented and handled according to company standards.
• Perform Metrc conversions and create outgoing manifests as needed.
• Monitor inventory KPIs and build Metrc sales receipts when necessary.
• Coordinate with upper management to drive promotions and inventory sell-through.
• Ensure visual standards are set according to company direction.
• Ensure audits are done on schedule and orders are received accurately.
• Manage inventory levels and submit product requests weekly.
• Review expiring products with the General Manager for discounts and promotions.
• Destroy all waste and faulty products weekly according to policies.
• Conduct scheduled cycle counts and check aging inventory.

Requirements

• High School diploma or equivalent is required.
• At least two (2) years of inventory management experience is preferred.
• Knowledge of the cannabis industry and compliance rules acquired through experience in the industry.
• Must be at least 21 years of age and able to undergo a background check.
• Ability to accommodate scheduling expectations, including weekends, holidays, and evening hours.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Strong interpersonal and communication skills.
• Ability to foster a positive work environment.

Benefits

• Opportunities for professional growth and development.
• Participation in philanthropic initiatives.
• Engagement in community-focused activities.