Operations Specialist

$39,520 - $43,867/Yr

REI - Happy Valley, OR

Full-time

Happy Valley, OR

1,001-5,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Office Operations Specialist at REI Co-op plays a crucial role in ensuring operational excellence within the store. This position involves managing various office duties, supporting frontline staff, and maintaining store records and communications. The specialist is expected to embody the REI culture and contribute to delivering exceptional customer satisfaction by facilitating transactions and promoting REI products and services.

Responsibilities

• Review and reconcile operational business expenses.
• Support operations staff on and off the sales floor.
• Manage office supply inventory within the assigned budget.
• Assist in the hiring process and maintain store records and files.
• Follow REI loss prevention and safety procedures.
• Work a flexible schedule based on business needs.
• Perform additional duties as assigned.

Requirements

• Experience in a retail or office environment (preferred).
• Ability to work flexible hours, including some evenings and weekends.
• Strong communication skills and ability to build relationships.
• Open to feedback and other viewpoints.
• Ability to use business understanding and innovative thinking to solve problems.
• Ability to make solid recommendations by combining information from various sources.
• Ability to produce quality work by setting effective goals and establishing priorities.
• Strong organizational skills to meet deadlines and keep others informed.

Benefits

• Employee discount
• Health insurance
• Retirement plan