Operations Specialist

$36,858 - $55,286/Yr

Tierpoint - Lenexa, KS

Full-time

Lenexa, KS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TierPoint is seeking a skilled Operations Specialist to join our team, acting as a point of contact for clients and assisting with coordinating meetings both internally and externally. The role requires providing quality customer service, managing schedules, and supporting various departments while monitoring security cameras. Ideal candidates will thrive in a fast-paced environment and possess strong organizational and communication skills.

Responsibilities

• Provides quality internal and external customer service surrounding the Company values.
• Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
• Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
• Scheduling and calendar management for several employees.
• Produce reports, minutes and presentations.
• Other duties as assigned.

Requirements

• Entrepreneur focused portraying energy, confidentiality and professionalism.
• Ability to work effectively with a diverse group individuals and teams within the organization.
• Customer service focused and portrays energy, professionalism and welcoming characteristics.
• Strong ability to work in a highly sensitive and confidential environment.
• Ability to meet deadlines and handle sensitive and pressured situations.
• Ability to identify issues and help develop strategy and tactical plans for various department initiatives.
• Ability to use good judgment and decision-making skills.
• Adequate professional experience and knowledge to perform Job Responsibilities.
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work on multiple projects simultaneously.
• Ability to work both independently and with others.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.
• Proficiency in using MS Office Suite and Windows-based computer applications.

Benefits

• Pay Transparency: TierPoint is committed to practices that promote pay equity and transparency.