Operations Specialist

Commonwealth Fusion Systems - Devens, MA

Full-time - Mid Level

Devens, MA

Utilities

About the position

The Operations Specialist at Commonwealth Fusion Systems plays a crucial role in supporting daily site operations and enhancing team performance. This position involves providing operational and administrative support, managing resources, and fostering a collaborative work environment. The ideal candidate will be detail-oriented, proactive, and capable of implementing improvements to streamline operations and contribute to a positive office culture.

Responsibilities

• Partner with the Operations Manager to support daily site operations, fostering a productive, collaborative environment.
• Provide flexible operational and administrative support as needed, ensuring efficient, organized workspaces and actively contributing to the office culture by identifying and implementing improvements.
• Own the credit card purchasing process for general and facility items, collaborating with the onsite buyer and submitting monthly expense reports for accounting.
• Oversee office operations, ensuring the workplace runs smoothly, efficiently, and remains well-stocked to support the team's needs.
• Maintain office and general supplies (e.g., snacks, consumables) and oversee office vendor management, including team badges, plant care, Bevi Systems, and more.
• Serve as the site's 'single source of truth' for operational resources, ensuring Confluence documentation is up to date and information is accessible across the division.
• Plan and host team events, such as Friday bagels, new hire mingles, employee birthdays, and off-site gatherings to support a connected, engaged team environment.
• Provide scheduling and administrative support to the EA & Executive team as needed, including coordinating VIP visits and assisting with interview scheduling for the Talent Acquisition team.
• Handle non-facility-related landlord communications, such as building tours and gym access.
• Lead and manage specific 5S initiatives, maintaining site inventory in calibration.
• Ensure office and site standards are met by applying lean manufacturing practices (5S, Kaizen, red tagging).
• Perform other duties as assigned to support the business functions of the division.

Requirements

• High School Diploma or equivalent; Associate's or Bachelor's degree preferred.
• 4+ years of business operations experience, preferably in a fast-paced, high-growth environment.
• High emotional intelligence and empathy, with strong communication skills (oral and written) and a collaborative mindset.
• Strong administrative and operational mindset, with the ability to manage resources and proactively identify and eliminate inefficiencies.
• Proficiency with Slack, Zoom, Google Suite, Microsoft Office, Confluence, Jira, and Odoo.
• Familiarity with lean methodologies, including 5S, Kaizen, and red tagging, with experience leading related initiatives.
• Strong organizational, multi-tasking, and time-management skills; a self-starter with a solutions-focused, resourceful approach.
• Excellent planning and time-management skills.