This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The position provides clerical and administrative support to departmental Managers, assisting in coordinating all aspects of daily operations, including recording and reporting data. The role involves troubleshooting and resolving safety, service, and operational issues, creating and managing customer tickets, and maintaining departmental information. Communication with supervisors, managers, and customers is essential, as well as completing various reports and assisting with financial tasks.
Responsibilities
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Creates, distributes, and closes-out customer tickets on a daily basis.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operations and/or dispatch issues.
- Completes and maintains a variety of reports as directed by the department manager.
- Uses software tools to manage tasks such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with data collection and reporting required for incentive pay programs.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data on a daily basis.
- Performs other duties as assigned.
Requirements
- High school diploma or G.E.D. (accredited)
- No prior work experience required.
Benefits
- Medical, Dental, Vision, Life Insurance and Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation, Holidays, and Personal Days
