Operations Specialist

$65,000 - $75,000/Yr

New Home - Katy, TX

Full-time - Entry Level

Katy, TX

Merchant Wholesalers, Durable Goods

About the position

The Operations Specialist at New Home Co. plays a crucial role in managing various financial and administrative tasks within the division. This position is integral to ensuring smooth operations in finance and accounting, as well as escrow management. The Operations Specialist will be responsible for processing invoices, researching payment histories, and acting as the primary point of contact for vendor payment inquiries. This includes managing the organization and payment of utility bills, conducting research, and following up on utility invoices that may need to be redirected. Additionally, the specialist will assist the division Director of Finance with commission calculations, utilizing commission software to ensure accuracy. Responding to sales and closing reporting requests from local groups or agencies, including tax advisors, is also a key responsibility, along with performing ad hoc sales and marketing analysis as needed. In terms of escrow management, the Operations Specialist will manage and assist with all homes currently in escrow. This includes tracking current dates and making necessary adjustments in the Sales software, as well as adjusting pricing and change orders as needed. The role requires effective communication with lenders and realtors to ensure that homes can be closed as scheduled, and coordinating with all title companies to facilitate the closing process. It is important to note that this position does not involve supervising other employees, allowing the specialist to focus on their specific responsibilities without managerial duties. The ideal candidate for this position will have a high school diploma or equivalent, with a college degree preferred. They should possess 1-2 years of professional experience, particularly in homebuilder operations, and familiarity with Newstar software is a plus. Strong attention to detail, a proven track record of multi-tasking, and excellent written and verbal communication skills are essential. The candidate must also demonstrate strong interpersonal skills and the ability to collaborate effectively with various personality types within the team. Resourcefulness and self-sufficiency are crucial, as the specialist will need to navigate challenges and find solutions with minimal supervision.

Responsibilities

• Manage the processing of invoices and act as the primary point of contact for vendor payment questions.
• Research payment history and other billing issues.
• Organize and manage the payment of utility bills, conducting research and follow-up on utility invoices that need to be redirected.
• Assist the division Director of Finance with commission calculations using commission software.
• Respond to sales and closing reporting requests from local groups or agencies, including tax advisors.
• Perform ad hoc sales and marketing analysis as needed.
• Manage and assist with all homes currently in escrow, tracking current dates and making adjustments in Sales software.
• Adjust pricing and change orders as needed in Sales software.
• Communicate with lenders and realtors to ensure homes can be closed as scheduled and assist with necessary changes.
• Coordinate with all title companies.

Requirements

• High school diploma or equivalent required; college degree preferred.
• 1-2 years of professional experience; homebuilder operations and Newstar experience a plus.
• Strong attention to detail.
• Proven track record of multi-tasking.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to collaborate with various personality types.
• Resourceful and self-sufficient, with the ability to navigate challenges independently.

Benefits

• Competitive medical, dental, and vision coverage.
• Generous paid time off policies including vacation, holidays, sick leave, jury duty, and bereavement.
• Paid disability, parental, and military leave.
• Company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances.
• 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 8% of team member contributions.
• Wellness incentive program.