Operations Specialist

Stash Ventures - Cedar Springs, MI

Full-time - Entry Level

Cedar Springs, MI

Administrative and Support Services

About the position

The Operations Specialist at Stash Ventures plays a vital role in ensuring the efficient operation of the dispensary. This position is responsible for overseeing daily operations, ensuring compliance with regulations, managing inventory, supporting sales efforts, and maintaining high customer service standards. The role requires a strong understanding of the cannabis industry and excellent organizational skills to multitask effectively in a fast-paced environment.

Responsibilities

• Oversee operational execution, ensuring all policies and procedures are followed.
• Manage the ordering of supplies using the Supplies Checklist in collaboration with the General Manager.
• Oversee building maintenance and communicate needs to General Managers or Operations Directors.
• Communicate policy changes to General Managers and Assistant Store Managers.
• Direct and monitor security personnel, if applicable.
• Investigate and prevent asset loss with the loss prevention team.
• Assist with the execution of all opening and closing checklists.
• Conduct weekly store walkthroughs using the maintenance checklist to ensure facilities are operational.
• Investigate and prevent asset loss through regular inventory audits.
• Collaborate with the General Manager and District Managers on merchandising strategies and delegate tasks to team members.
• Execute a weekly compliance store walkthrough and ensure it is reported to District Managers.
• Ensure compliance with state and CRA rules and communicate non-compliance issues to leadership.
• Conduct weekly scale calibrations for flower scales in the building.
• Document waste and handle it according to company standards.
• Perform Metrc conversions and create outgoing manifests as needed.
• Monitor inventory KPIs and build Metrc sales receipts when necessary.
• Check integration audits daily and report discrepancies to management.
• Coordinate with upper management to drive promotions and inventory sell-through.
• Ensure visual standards are set according to company direction.
• Ensure audits are completed on time and orders are received accurately.
• Monitor inventory levels and submit product requests weekly.
• Review expiring products with the General Manager for discounts and promotions.
• Assist with managing returns and wasted products.
• Ensure bulk flower jars are filled throughout the day and destroy waste weekly.
• Conduct scheduled cycle counts and check aging inventory.

Requirements

• High School diploma or equivalent is required.
• At least two (2) years of inventory management experience is preferred.
• Knowledge of the cannabis industry and compliance rules acquired through experience in the industry.
• Must be at least 21 years of age and able to undergo a background check.
• Ability to accommodate scheduling expectations, including weekends, holidays, and evening hours.

Nice-to-haves

• Experience in a leadership role within the cannabis industry.
• Strong interpersonal skills to foster a positive work environment.
• Results-driven mindset.

Benefits

• Opportunities for professional growth and development.
• Engagement in philanthropic initiatives through company events.