Operations Specialist

Port To Port International Corp. - New Castle, DE

Full-time

New Castle, DE

Support Activities for Transportation

About the position

The Operations Specialist is responsible for accurately documenting, tracking, and coordinating vehicles at Port to Port International Corporation. This role supports the Operations department by assisting the Shipping and Receiving team to ensure an efficient and error-free shipping process for customers. The position requires strong organizational skills and the ability to work in a fast-paced environment.

Responsibilities

• Request booking details from Shipping Companies to enter in the BNI.
• Upload the CCR to the BNI, including the material used for loading.
• Request Pick Up Numbers from Shipping Companies.
• Assist and coordinate Container Carriers as instructed by Operations.
• Enter Inspections in the BNI system and include images as needed.
• Enter locations in the BNI Inspection Error Control.
• Respond to Photo requests.
• Assist in general operations, including Walk-In and Telephone Customer Service.
• Control daily photos of the load during loading.
• Receive tow truck drivers and note details of vehicle arrivals.
• Process payments to towing companies and record payments in the BNI.
• Enter Storage details in the BNI with corresponding fees.
• Control Photos of Vehicles Received.

Requirements

• High School Diploma
• Strong problem-solving skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Ability to work effectively in a fast-paced environment
• Strong computer and internet skills
• Bilingual in Spanish and English
• Ability to multi-task
• Exceptional attention to detail
• Self-motivated with a strong sense of urgency
• Strong interpersonal skills for effective communication
• Must pass background screen and drug tests.