Operations Supervisor 1st Shift - Warehouse (Supply Chain/Logistics)

$62,000 - $72,000/Yr

Penske Automotive Group - Hazelwood, MO

Full-time - Mid Level

Hazelwood, MO

Truck Transportation

About the position

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals as an Operations Supervisor. This role is critical in providing operational leadership at one of our warehousing operations, ensuring that customer requirements are met while achieving Penske's goals and objectives. The Operations Supervisor will lead a team of individual contributors and hourly workforce, overseeing daily tasks and activities such as loading and unloading trailers, cross-docking, and customer service operations. This position is designed to ensure that all operations are executed in a manner consistent with company services and cost objectives. In this role, the Operations Supervisor will be responsible for supervising most processes directly, including workforce and equipment scheduling. They will have the authority to make corrective action and disciplinary decisions up to the written warning level. The Operations Supervisor will also be involved in the hiring process and customer meetings as necessary. This position offers a competitive salary range of $62,000 to $72,000, with the potential to earn up to 12% of their base salary as a performance bonus based on individual and location performance. The work schedule for this position is Monday to Friday from 5:00 AM to 3:30 PM, with the expectation that leadership members will be present 30 minutes prior to the start of the shift. Flexibility is required around peak seasons, holidays, and when the business is short-staffed. The Operations Supervisor will play a key role in establishing and sustaining a trained and competent workforce, ensuring that performance standards are communicated and met, and motivating associates through recognition and team accomplishments.

Responsibilities

• Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
• Conduct team meetings and evaluate preferred work methods to increase productivity of warehouse operations.
• Monitor attendance, productivity, and other performance standards, providing coaching and counseling to associates.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, and damages.
• Ensure day-to-day management and associate activities align with the location safety strategy.
• Understand location-specific customer goals and work to meet and exceed these expectations daily.
• Properly plan work assignments to ensure effective use of warehouse equipment.
• Work with vendors to ensure equipment is maintained.

Requirements

• 2 - 4 years related functional experience required.
• High School Diploma or equivalent required; Bachelor's Degree preferred.
• Strong written/oral communication skills and the ability to actively listen are required.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
• Demonstrated ownership and responsibility to run the operation with a sense of urgency.
• Ability to connect and build rapport/relationships with associates and external customers at all levels.
• Ability to work efficiently with time management and organizational skills.
• Ability to manage through a problem and think and make decisions independently.
• Ability to drive process improvement and lead change.
• Experience with inventory management system preferred.

Nice-to-haves

• Experience in logistics or supply chain management is a plus.

Benefits

• Bonus eligibility based on performance and location performance, up to 12% of base salary.
• Competitive salary range of $62,000 - $72,000.