OPERATIONS SUPERVISOR - BRIDGEWATER

$61,000 - $78,100/Yr

TJX - Bridgewater, VA

Full-time - Mid Level

Bridgewater, VA

General Merchandise Retailers

About the position

The Operations Supervisor at Marshalls is responsible for overseeing the efficient and safe operation of a department within the Distribution Center. This role involves managing daily activities, ensuring high levels of quality and service, and maintaining a motivated workforce. The supervisor will spend a significant amount of time on the floor, directly engaging with associates to drive productivity and morale while fostering a positive work environment.

Responsibilities

• Total responsibility for operating an efficient, productive, and safe department.
• Meet or exceed daily production requirements within the Distribution Center.
• Maintain high levels of quality and service.
• Spend a minimum of 90% of the total shift on the floor reviewing orders and directing associates.
• Manage day-to-day activity within the department, including planning, flow, and resource allocation.
• Develop and motivate associates, ensuring high morale and maintaining company culture.
• Build effective relationships with business partners, including management and human resources.
• Effectively communicate with associates and management to enhance operational efficiency.
• Ensure compliance with safety and housekeeping requirements.
• Review practices, methods, and processes for constant improvement.

Requirements

• Previous experience managing diverse teams of 20+ associates.
• 4-6 years of experience in a supervisory role.
• High School graduate; College preferred or equivalent work experience.
• Strong communication, coaching, and development skills.
• Proficient in math and PC skills.
• Proven ability to motivate teams and manage conflict.
• Ability to provide feedback and develop other leaders.
• Availability to support multiple shifts.

Benefits

• Associate discount
• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short-term and long-term disability
• Paid holidays, vacation, sick leave, bereavement leave, and parental leave
• Employee Assistance Program (EAP)
• Incentive programs for management
• Auto and home insurance discounts
• Tuition reimbursement
• Scholarship program
• Adoption and surrogacy assistance
• Smoking cessation programs
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union access
• Referral bonuses