Operations Supervisor, Towing Operations - SeaTac Airport

McGee Air Services • Seatac, WA

351d • $29 - $37

About The Position

McGee Air Services is looking for Operations Supervisors for our Towing Operation at the Seattle-Tacoma (SEA) International Airport. The Operations Supervisor will foster and support an inclusive and high-performance operation where team member and customer safety is at the forefront. This role assigns and oversees the work of team members, stepping in to provide hands-on help when needed to exceed customer expectations. The Supervisor mentors and develops the skills of leads, agents, and trainers for continuous growth and learning.

Requirements

• Working a constant and quick pace for up to two consecutive hours
• Able to work varied shifts; weekends and holidays
• Obtaining and maintaining an airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen, and fingerprinting required
• A valid driver's license with a good driving record required
• Understanding and ability to utilize electronic tools to interpret flight schedules and airline flight destination information
• Performing basic mathematical functions (e.g., counting bags, verifying cargo weights)
• Ability to give/receive oral instructions in English
• Lifting up to 75 pounds on a frequent basis
• High school diploma or equivalent required
• Must be at least 18 years of age
• Must have a valid driver's license and one of the following documents to be qualified for this position: Original or certified copy of a birth certificate, Unexpired US Passport, Permanent Resident Card, Unexpired US Territory Passport and I-94

Nice To Haves

• Six months airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, and ground operations preferred
• Able to lead, motivate, and successfully communicate with a diverse workgroup
• Proven ability to direct the work of others in a positive way
• Ability to juggle multiple tasks in a fast-paced environment
• Flexibility to work varied shifts, weekends, and holidays
• High school diploma or equivalent preferred
• Must be authorized to work in the U.S.

Responsibilities

• Promote and maintain a culture of safety at all times
• Responsible for supervising the daily activities of Station Agents, including scheduling, training, attendance, discipline, and performance appraisal
• Evaluate individual and teamwork performance and provide necessary feedback
• Coach and counsel as needed and document discussions and improvement plans
• Monitor, assess, and report on below-wing and team performance daily; identify trends and drive ongoing improvement
• Responsible for ensuring that equipment is available, maintained, and operated in a safe manner at all times, to include daily inspections and removal from service
• Investigate and report delays and irregular flight activity, determining solutions for how to avoid such delays in the future
• Complete shift and daily reports to share performance with the local team and leadership
• Foster an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride at all times
• Other duties as assigned

Benefits

• Competitive Insurance Package
• Paid Time Off (PTO)
• Travel Discounts
• Performance Bonuses
• Recognition Programs, incentives, and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees