Operations Supervisor - Warehouse (Supply Chain/Logistics)

$70,000 - $74,000/Yr

Penske Logistics - Grand Prairie, TX

Full-time - Mid Level

Grand Prairie, TX

Professional, Scientific, and Technical Services

About the position

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals as an Operations Supervisor. This role is critical in providing operational leadership at one of our warehousing operations. The Operations Supervisor will be responsible for directing staff to ensure that customer requirements are met while achieving Penske's goals and objectives. This position is bonus eligible based on individual and location performance, with potential earnings of up to 12% of the base salary for maximum performance. In this role, the Operations Supervisor will oversee daily tasks and activities, including loading and unloading of trailers, cross-docking, and customer service operations, ensuring that all activities align with company services and cost objectives. The supervisor will directly manage most processes, including workforce and equipment scheduling, and will be responsible for making corrective action and disciplinary decisions up to the written warning level. The role also involves participating in the hiring process and attending customer meetings as necessary. The schedule for this position is Monday to Friday, starting at 4:30 PM until work is complete, with a salary range of $70,000 to $74,000. The Operations Supervisor will play a key role in establishing and sustaining training for all supervisors and associates, ensuring they understand how their work relates to customer business objectives. This position requires strong leadership skills to motivate and engage associates, monitor performance standards, and provide coaching and counseling as needed.

Responsibilities

• Provide operational leadership to individual contributors and hourly workforce to ensure execution of daily tasks and activities.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
• Conduct team meetings and evaluate preferred work methods to increase productivity of warehouse operations.
• Monitor attendance, productivity, and other performance standards, providing coaching and counseling to associates.
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.
• Ensure day-to-day management and associate activities align with the location safety strategy.
• Understand location-specific customer goals and work to meet and exceed these expectations daily.
• Properly plan work assignments to ensure effective use of warehouse equipment.

Requirements

• 2 - 4 years related functional experience required.
• High School Diploma or equivalent required; Bachelor's Degree preferred.
• Strong written/oral communication skills and the ability to actively listen are required.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
• Demonstrated ownership and responsibility to run the operation with a sense of urgency.
• Ability to connect and build rapport/relationships with associates and external customers at all levels.
• Ability to work efficiently with time management and organizational skills.
• Ability to manage through a problem and think and make decisions independently.
• Ability to drive process improvement and lead change.
• Experience with inventory management system preferred.

Nice-to-haves

• Experience in logistics or supply chain management is a plus.
• Familiarity with safety regulations and compliance standards in a warehouse environment.

Benefits

• Bonus eligibility based on performance (up to 12% of base salary).
• Comprehensive health insurance options.
• 401(k) retirement savings plan with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and training.