Operations Supervisor

AMIkids Piedmont - Clinton, SC

Full-time - Mid Level

Clinton, SC

About the position

The Operations Supervisor at AMIkids Piedmont is responsible for organizing and directing program goals and objectives, ensuring effective administration of program operations, and leading staff to achieve established organizational goals. This role involves managing various operational aspects, including compliance with policies, human resources functions, and financial management, while fostering a positive environment for both staff and youth.

Responsibilities

• Organize and direct program goals and objectives; execute all activities toward the achievement of established AMIkids goals and objectives.
• Plan and direct program operations in fulfilling the goals and objectives of local Board of Trustees initiatives.
• Practice effective organization, time management, and project management skills to ensure practical and efficient administration of program operations.
• Establish effective interpersonal skills to encourage positive cooperation in the workplace and increase team success through meaningful interactions with youth.
• Provide effective leadership to motivate and guide staff toward the successful accomplishment of established organization goals and objectives.
• Assist in the development and implementation of school/program policies and procedures of the assigned program.
• Plan and conduct regular staff meetings and interactive training to develop open communication and for the dissemination of information.
• Act as liaison between AMIkids Home Office, other AMIkids programs, local Board of Trustees, and regulatory agencies.
• Develop positive school/community relations; engage in various public speaking forums.
• Implement and ensure all policies and procedures are followed and that the program is in compliance with PREA.
• Assist in the management of Human Resources functions; assist in the development of team members through training and other professional development activities.
• Participate in recruiting, screening, hiring and training program staff; supervise and evaluate the performance of professional, administrative and operational staff.
• Monitor compliance of staff certifications, licensing and educational requirements with all applicable regulatory standards.
• Assist with the administration of the Risk Management program for the local program to ensure safe and successful working and learning conditions are provided.
• Investigate and implement policy and procedural changes to reduce organizational liability and financial risk.
• Oversee operational, administrative and reporting compliance with all applicable risk management policies and procedures; ensure appropriate in-service training is provided to staff and youth.
• Assist with the management of program finances; ensure all functions and programs under charge are performed within established budgetary parameters, to include performing budget projections, costing activities, monitoring revenues and expenditures.
• Coordinate and execute fundraising activities; appropriately utilize donations, and properly apply grant funding and various financial resources.
• Ensure all monetary functions are performed in compliance with IRS documentation and reporting regulatory requirements.
• Coordinate, manage and supervise various program operations to facilitate successful program services.
• Oversee production and delivery of quality food services for the program ensuring nutritional compliance and food safety.
• Manage custodial and maintenance tasks to ensure safe and sanitary facilities are provided.
• Coordinate daily staffing, program activities and field trips; ensure all staff receive operations training; ensure appropriate student to staff ratios of supervision in accordance with contractual requirements.
• Actively participate in and supervise trips and special activities that involve recreational sports, facility and equipment cleaning, grounds maintenance, and equipment relocation.
• Participate in and supervise two to seven-day overnight trips and occasional extended trips that may require sleeping in tents, boats, institutes, etc. under varying weather conditions and that may require extended 16-hour workdays/24 hour on-call status.
• Coordinate travel, lodging, meeting, conferences, and other program activities for staff.
• Establish and execute safe and effective security policies and procedures at the program; conduct and oversee youth and property searches for unauthorized items; enforce appropriate student to staff ratios for supervision.
• Coordinate and manage safe and effective transportation operations; ensure the safe operation of program vehicles; ensure all appropriate licensing and endorsements of drivers.
• Ensure safety of youth is in order, inspection and security checks.
• Prevent and intervene in youth altercations and incidents, using the authorized state mandated training methods.
• Administer first aid and CPR during emergencies in accordance with the national standards.
• Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements.
• Attend and maintain CPR and First Aid certification by nationally recognized organization.
• Assist with special projects and other duties as assigned.

Requirements

• Bachelors Degree in Business Administration, Education or related field.
• Minimum one (1) year supervisory experience, two (2) years preferred.
• Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth.
• Be able to complete trainings outside the program when required (may need to travel to other locations).

Benefits

• Growth opportunities - we pride ourselves on developing our leaders from within
• Health Benefits - Medical, Dental, Vision, and Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and ADandD
• PTO and Paid Holidays
• Wellness Benefits - EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.