Operations Supervisor

Grifols - Memphis, TN

Full-time

Memphis, TN

Chemical Manufacturing

About the position

The Operations Supervisor at Grifols is responsible for overseeing the daily operations within a plasma center, ensuring compliance with regulatory standards, and maintaining high production quality. This role involves supervising donor flow, training staff, and ensuring accurate documentation while fostering a positive environment for donors and employees alike.

Responsibilities

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, and cGMP.
• Supervise donor selection, plasma collection, and all manufacturing records to maintain the highest production standards.
• Attend all required training sessions and staff meetings.
• Ensure accurate and thorough documentation of necessary records is performed.
• Maintain facility cleanliness and ensure all equipment is in good working order under the guidance of the Center Manager and/or Assistant Manager.
• Submit timely and accurate reports as required by the Center Manager and/or Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintain active communication with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to ensure overall customer satisfaction with the center.
• Report all unsafe situations or conditions to area lead, supervisor, or manager.
• May be trained to repair plasma center equipment.
• Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives.

Requirements

• High school diploma or GED.
• Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
• Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties.