Operations Support Associate
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About The Position
Commonwealth is looking for an operations support associate to join our Service Center team in greater Cincinnati, Ohio. This role is essential as it serves as the first point of contact for our advisors and their staff, aiming to deliver an exceptional customer experience on every call. The position involves understanding the needs and expectations of our advisors, sharing best practices, assisting with operational requests, and collaborating with other experts to find solutions that meet our callers' goals. Our in-house training program is designed for both newcomers to the financial services field and those with industry experience, providing a solid foundation for a successful career in the Service Center. The expected working hours are 9:30 a.m. - 6:30 p.m. ET, and the next training program begins on February 3, 2025.
