Operations Support Coordinator

Mcnaughton-Mckay - Maumee, OH

Full-time - Entry Level

Maumee, OH

Specialty Trade Contractors

About the position

As an Operations Support Coordinator at McNaughton-McKay, you will play a crucial role in supporting our engineering team by providing essential administrative and transactional assistance. Your primary responsibility will be to ensure that the sales team has access to the most current information regarding Rockwell training and enrollments. This position is ideal for someone who is proactive and eager to contribute to a dynamic team environment. You will be part of a company that is deeply rooted in American manufacturing, working alongside industries such as automotive, plastics, food, beverage, and aerospace. McNaughton-McKay values its employees and offers an Employee Stock Ownership Plan (ESOP), allowing you to share in the company's success. In this role, you will maintain accurate tracking of RA Training, TechConnect sales opportunities, and orders. You will be responsible for processing and coordinating all activities related to RA Training promotions, quotations, orders, and invoices. This includes managing student confirmations, class attendance, evaluation forms, student certificates, course outlines, and training schedule flyers. Additionally, you will coordinate the facilities, equipment, and refreshment/meal requirements for both on-site and off-site training classes. As a backup to the receptionist, you will also assist with front desk duties as needed. This position offers a unique opportunity to grow within a supportive and collaborative environment while contributing to the overall success of McNaughton-McKay.

Responsibilities

• Maintain accurate tracking of RA Training, TechConnect sales opportunities, and orders.
• Process and coordinate all RA Training promotion, quotation, order, and invoice activities, including student confirmations, class attendance, evaluation forms, student certificates, course outlines, and training schedule flyers.
• Coordinate facilities, equipment, and refreshment/meal requirements for on-site and off-site training classes.
• Provide backup support to the receptionist.

Requirements

• High school diploma required.
• 1 year of administrative experience preferred.
• Demonstrated ability in working with MS Office, Access, and Excel.
• Great communication skills (verbal and written).

Benefits

• Medical, dental, and vision coverage
• Company paid short- and long-term disability
• Educational assistance
• Employer funded Employee Stock Ownership and Profit-sharing plan
• 10 paid holidays annually
• Vacation benefits upon hire