Operations Support Coordinator

Saddle Creek Logistics Services - North Las Vegas, NV

Full-time - Entry Level

North Las Vegas, NV

Warehousing and Storage

About the position

The Operations Support Coordinator at Saddle Creek Logistics Services plays a crucial role in supporting warehouse operations by coordinating incoming and outgoing trucks, ensuring proper documentation, and acting as the primary point of contact for drivers and carriers. This position is essential for maintaining efficient communication and operations within the warehouse environment.

Responsibilities

• Communicate with carrier dispatch and clients' drivers verbally and in writing with a professional and positive attitude.
• Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.
• Manage Bill of Ladings (BOLs).
• Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.
• Research and offer solutions for driver-based issues or questions.
• Assist warehouse leads and operations teams.
• Generate and retain required reporting for operations.
• Wave orders and document returns and exchanges including generating receipts and shipping documents.
• Check in carriers for appointments.
• Verify quality, timeliness, and accuracy of receiving process.
• Assist in answering phones.
• Order packaging and general warehouse supplies.
• Print labels for operations use.
• Other duties as assigned by supervisor or manager.

Requirements

• High School Diploma or GED
• Associate's degree preferred
• Six (6) months experience or more in a customer service, client facing, or clerical role.
• Experience with working with warehouse management systems (WMS) is preferred.
• Experience working in a warehouse, light industrial, or similar setting is preferred.
• Excellent verbal and written communication skills, especially through e-mail and over the phone.
• Strong interpersonal skills.
• Good problem solving, conflict resolution, and prioritizing skills.
• Experience preparing and maintaining accurate records and reports.
• Ability to follow both written and verbal instructions.
• Proficiency with technology and experience within Microsoft Suite (Outlook, Word, Excel, PowerPoint).
• Comfortable working in office and warehouse environments including non-climate-controlled areas.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance