Operations Support Specialist I-CC

Pike Electric - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Specialty Trade Contractors

About the position

The Operations Support Specialist I is an entry-level position focused on providing internal customer service and operational support for local and regional Pike Engineering operations. The role involves a variety of administrative tasks and requires accurate data entry, report generation, and coordination of office activities under the supervision of a manager or supervisor.

Responsibilities

• Input information accurately from various sources into computer databases or applications for time and expense entry, work management, invoicing, and other processes.
• Provide general administrative and clerical support including mailing, scanning, and copying, and may serve as the receptionist.
• Run reports from various tools or systems and review data inputs/outputs for completeness and correctness.
• Arrange employee engagement activities in the office.
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails as directed.
• Meet established deadlines and deliver requested information in a timely manner.
• Schedule and coordinate meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability.
• Support company and client-sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
• Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy, and PPE assignment.
• Monitor and order office supplies cost-effectively as required.
• Assist with the new employee onboarding process.
• Assist with maintaining fleet vehicles by coordinating and managing maintenance appointments and tracking mileage.

Requirements

• High school degree or GED required; Associates degree preferred.
• 0-1 year of experience in a similar support role or performing general administrative duties.
• Familiarity with utility or engineering office operations is preferred.
• Ability to read and interpret documents such as procedure manuals and operational procedures.
• Ability to write simple correspondence.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Nice-to-haves

• Experience in a fast-paced, ambiguous environment.
• Demonstrated ability to work independently and follow through on assignments.