Operations Support Specialist (Onsite)

$32,240 - $32,240/Yr

One80 Intermediaries - Eden Prairie, MN

Full-time - Entry Level

Eden Prairie, MN

Insurance Carriers and Related Activities

About the position

The Operations Support Specialist plays a crucial role in managing incoming insurance documents and supporting various operational functions within the company. This position requires flexibility and adaptability to handle changing responsibilities while ensuring compliance with client and company guidelines. The specialist is responsible for maintaining productivity and accuracy standards, as well as safeguarding sensitive information.

Responsibilities

• Process physical client insurance documents
• Handle documents according to client and company guidelines
• Operate, troubleshoot, and perform basic maintenance on office machines such as Opex Mail Extractor and Opex Mail Extractor/Scanner
• Consistently achieve departmental standards of productivity and accuracy
• Maintain the security and confidentiality of the facility, computer system, programs, customer, and client information
• Complete additional duties as assigned

Requirements

• High School diploma or General Education Degree (GED) with 0-1 year of related experience, or equivalent combination of education and experience
• Basic PC skills with general knowledge of database software, internet software, spreadsheet software, and word processing software
• Demonstrated typing proficiency and utilization of a 10 key numeric keypad
• Exceptional skill with professional communication, problem-solving, and decision-making
• Physical ability to occasionally lift up to 40 lbs. when necessary (1-2 times per day)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Retirement savings
• Paid time off
• Paid holidays