Citizenship And Immigration Services - Seattle, WA
posted 2 months ago
The Operations Support Specialist position is located within the Field Operations Directorate at the USCIS Seattle Field Office. This role is crucial for providing a variety of management services that are essential to the effective direction and operation of the USCIS. As an Operations Support Specialist, you will assist management in administering policies and procedures, while also providing guidance and instruction to fellow employees. The position requires a proactive approach to problem-solving and the ability to communicate effectively with various levels of staff and management. In this role, you will utilize various software packages, including word processing, spreadsheets, and databases, to create, edit, print, and retrieve files. You will be responsible for establishing and maintaining files, ordering routine equipment and supplies, developing standard operating procedures (SOPs), and drafting and editing correspondence. Additionally, you will ensure the accuracy of logs and records to support property management or inventory control, which is vital for the smooth operation of the office. Your responsibilities will also include collecting, compiling, and submitting information for reports, analyzing data, and assisting in decision-making processes. You will play a key role in locating and selecting the appropriate administrative procedures or technical instructions for others to perform their work effectively. This position is designed for individuals who are detail-oriented, organized, and capable of working independently while also being a team player.