Operations Support Specialist

$55,494 - $83,824/Yr

Sodexo - Richmond, CA

posted 4 months ago

Full-time - Entry Level
Richmond, CA
Food Services and Drinking Places

About the position

Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Richmond, CA team. This position is integral to the smooth operation of our facilities management services, focusing on various administrative and operational tasks. The successful candidate will be responsible for managing Maximo Work Orders, which includes handling customer requests and ensuring that all work orders are processed efficiently. Additionally, the role involves conducting facility walks to ensure control of work processes and managing subcontractors to maintain service quality. The Operations Support Specialist will also oversee printer management through Smart Print technology, assist with conference room setups, and provide support for move services. Other responsibilities include mail room assistance, janitorial support, and general maintenance assistance. This diverse range of tasks requires a proactive approach and the ability to multitask effectively in a fast-paced environment. Candidates should possess strong administrative skills, with a demonstrated ability in data management and reporting. The role demands excellent analytical and problem-solving skills, as well as experience working within an externally accredited quality management system. Strong written and verbal communication skills are essential, as the position requires interaction with various stakeholders, including coworkers, vendors, and clients. The ideal candidate will have experience using software such as Maximo, Microsoft Word, Excel, and PowerPoint, along with auditing tools. A commitment to health, safety, security, and environmental (HSSE) standards is also crucial for success in this role.

Responsibilities

  • Manage Maximo Work Orders and customer requests.
  • Conduct facility walks to ensure control of work processes.
  • Oversee subcontractor management to maintain service quality.
  • Manage printer operations through Smart Print technology.
  • Assist with conference room setups and move services.
  • Provide mail room assistance and janitorial support.
  • Offer general maintenance assistance as needed.

Requirements

  • Demonstrated experience in administration, data management, and reporting.
  • Strong analytical ability and problem-solving skills.
  • Experience working within an externally accredited quality management system.
  • Excellent written and verbal communication skills.
  • Experience using Maximo (preferred), Microsoft Word, Excel, PowerPoint, and auditing tools.
  • Commitment to HSSE and ability to work in a quality-assured environment.

Nice-to-haves

  • Ability to present oneself in a highly professional manner.
  • Ability to maintain a positive attitude and communicate professionally with coworkers and other departments.
  • Ability to provide clear directions and respond accordingly to inquiries.

Benefits

  • Paid time off
  • Holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Ongoing training and development programs
  • Tuition reimbursement
  • Health and wellness programs
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