Operations Support Specialist

$46,405 - $69,950/Yr

Sodexo - Ames, IA

Full-time - Entry Level

Ames, IA

10,001+ employees

Food Services and Drinking Places

About the position

The Operations Support Specialist at Sodexo Energy & Resource is responsible for overseeing work order tickets in a Computerized Maintenance Management System (CMMS) for various services, including electrical, HVAC, plumbing, and more. This role requires strong computer skills and the ability to manage key performance indicators to drive business results. The ideal candidate will have experience in a facilities or industrial environment and will play a crucial role in ensuring operational efficiency and safety within the team.

Responsibilities

• Answering phones and overseeing the central mailbox.
• Assigning work order tickets for multiple services in CMMS.
• Ordering and inventorying uniforms and supplies.
• Supervising day-to-day work activities by delegating authority and prioritizing activities.
• Establishing a safe work environment by performing safety audits and inspections.
• Monitoring and enforcing Sodexo Quality Assurance/Quality Improvement standards.
• Ensuring unit staff has sufficient equipment and materials to perform their jobs.

Requirements

• Associate's Degree or equivalent experience.
• Strong computer skills.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Opportunities for advancement