Operations Support

Broadview Communities - Cambridge, MA

Part-time - Entry Level

Cambridge, MA

About the position

The Part-Time Operations Support role at Broadview Communities is designed to assist in the daily operations of the community. This position plays a crucial role in maintaining effective communication with residents, ensuring operational processes run smoothly, and providing hands-on support for various community-related matters.

Responsibilities

• Deliver Broadview's messages to residents professionally and clearly.
• Post notices in the community as required, ensuring all information is up-to-date and accessible.
• Assist with collections by delivering reminders, discussing payment options, and maintaining records of collection activities.
• Attend local hearings as needed to represent Broadview's interests and report on relevant proceedings.
• Conduct sales appointments with prospective residents, providing information on community benefits and availability.
• Perform regular inspections of the community to ensure adherence to standards and promptly report any issues to management.
• Assist with identifying and reporting maintenance needs within the community to facilitate timely repairs.
• Support vendor coordination by assisting with scheduling, monitoring service quality, and reporting vendor performance to management.

Requirements

• Strong communication skills to interact with residents and local officials.
• Organizational skills to manage various tasks and responsibilities effectively.
• Detail-oriented approach to ensure accuracy in communications and records.

Nice-to-haves

• Experience in community management or operations support.
• Familiarity with local regulations and community standards.

Benefits

• Flexible hours to accommodate personal or professional commitments.