City Of Memphis - Memphis, TN
posted 4 months ago
The Operations Systems Specialist 1 position at Memphis Light, Gas and Water Division (MLGW) is an entry-level role focused on providing support for the Outage Management System (OMS) and Distribution Management System (DMS) for electric utility services. This position is crucial for ensuring the reliability and efficiency of utility services provided to over 440,000 customers in Memphis and Shelby County. The specialist will engage in various tasks including analysis, coding, maintenance, and troubleshooting of the OMS and DMS, as well as any related technologies and applications such as Advanced Metering Infrastructure (AMI) and ESRI systems. In this role, the specialist will be responsible for specifying, designing, coding, testing, integrating, and documenting software change requests and internal user requests for the OMS system applications. This includes problem-solving, continuous improvement, and standardization efforts for OMS-related work processes. The specialist will utilize OMS system tools to provide System Operators and internal users with the necessary customer information and data to perform their work functions effectively. Collaboration with other departments will be essential to interface with other MLGW systems that support internal and external customer needs. MLGW values diversity, equity, and inclusion, and is committed to providing opportunities for career growth, training, and development. The organization offers competitive benefits, including paid time off, a pension plan, and a 457(b) retirement plan, while also emphasizing corporate social responsibility through community volunteerism and giving.