This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Disability Solutions - Newark, NJ
posted 2 months ago
Full-time - Mid Level
Newark, NJ
About the position
The position at Bank of America involves overseeing the Operations team to ensure they meet deadlines and effectively coordinate tasks. The role focuses on continuous business improvements, adherence to operational procedures, and providing guidance to employees. The individual will work in a high-volume production environment, requiring a strong focus on quality and production efficiency.
Responsibilities
- Resolves day-to-day problems and executes deliverables within the business unit
- Provides functional expertise knowledge to projects or initiatives relating to the business unit
- Manages team workload and provides general oversight and direction to team
- Maintains internal, operational, and financial controls and works within risk appetite of the business unit
- Reviews processes to ensure they are efficient and implements process improvement opportunities
Requirements
- Previous production experience including 2nd Shift work schedule
- Microsoft Office Proficient - Excel, Word and Outlook
- Good communication skills, both written and verbal
- Minimum 2 years' experience in high speed production environment.
Nice-to-haves
- Attention to Detail
- Collaboration
- Customer Service Management
- Customer and Client Focus
- Fraud Management
- Active Listening
- Administrative Services
- Business Operations Management
- Data Collection and Entry
- Quality Assurance
- Client Management
- Coaching
- Performance Management
- Strong organizational Skills
Benefits
- Competitive benefits to support physical, emotional, and financial well-being
- Opportunities to learn and grow
- Flexible work arrangements
