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Operations Team Lead
$37,440 - $45,760/Yr
M & G Jewelers - Rancho Cucamonga, CA
posted 2 months ago
Full-time - Mid Level
Rancho Cucamonga, CA
Repair and Maintenance
About the position
The Operations Team Lead at M & G Jewelers is responsible for guiding technical projects and leading a team of Watch Technicians. This role emphasizes the implementation of innovative solutions while ensuring high-quality service in a jewelry and watch repair facility. The ideal candidate will possess strong leadership skills and a passion for watches, contributing to a motivated and detail-oriented team culture.
Responsibilities
- Meet daily goals and work efficiently as part of a team.
- Collaborate with cross-functional teams to define project requirements and deliverables.
- Analyze data and provide insights to improve project outcomes and efficiencies.
- Provide work direction to staff assigned to perform work.
- Stay current with industry trends to drive innovation within the team.
- Facilitate communication between technical teams and customers to ensure alignment on project goals.
Requirements
- Proven experience in a technical leadership role, preferably within the field of Watches or metals.
- Proficiency with Microsoft Word, Outlook, and Excel.
- Excellent problem-solving skills with the ability to think critically and creatively.
- Strong interpersonal skills with the ability to effectively communicate complex technical information to diverse audiences.
- The position requires a high degree of trustworthiness.
Nice-to-haves
- Spanish language skills are a plus.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
