Sentry Insurance - Davenport, IA
posted 2 months ago
Full-time - Entry Level
Remote - Davenport, IA
Insurance Carriers and Related Activities
About the position
The Operations Technician - CL role at Sentry Insurance involves supporting commercial lines operational and underwriting processes by managing various policy transactions. This position is essential for ensuring the review and acceptance or decline of new or renewal commercial lines business, while maintaining compliance with regulatory and company standards.
Responsibilities
- Communicate effectively with underwriting, sales, and customers while providing basic operations and service to the business.
- Prepare and assemble policies and/or policy changes for mailing or electronic distribution.
- Enter, delete, or update driver information per guidelines within the policy administration system.
- Perform filing, retrieval, and distribution of various materials and documents in accordance with prescribed departments' systems and practices.
- Assist with quality auditing and/or training of new Operations Technicians- CL.
- Upload files to content retention systems.
- Perform other job-related duties requiring the same general knowledge, skills, and degree of responsibility with assigned level-wide support and administrative assistance to our team.
Requirements
- High School degree or equivalent
- 0-2 years of related work experience
- Ability to work with detail and accuracy within established deadlines
- Prior experience in an office setting
- Exceptional computer skills, including Microsoft Excel/Word/Outlook
- Excellent multi-tasking with the ability to take direction from many sources
- Highly organized and proficient in verbal and written communication
- Ability to interact with co-workers and work in a team environment.
Benefits
- Dental insurance
- Employee assistance program
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Meal Subsidy
- 401(K) plan with a dollar-for-dollar match on your first eight percent
- Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
