Operations Training Coordinator

Dynamic Manufacturing - Hillside, IL

Full-time - Mid Level

Hillside, IL

501-1,000 employees

Transportation Equipment Manufacturing

About the position

Dynamic Manufacturing is seeking a strategic Operations Training Coordinator who will play a crucial role in enhancing employee training processes through a standardized approach that is both employee-empathetic and data-driven. The primary objective of this position is to improve training effectiveness, audit scores, and reduce quality errors by understanding the reasons behind employees' non-compliance with work instructions and training processes. This involves collaborating with various departments to implement a more uniform training process and motivating employees to adhere to these standards. The Operations Training Coordinator will be responsible for analyzing gaps in training processes and incentives based on audit results, quality errors, and feedback from leadership. This role requires the creation of a centralized repository for work instructions and processes, which may include developing video content to enhance onboarding experiences. The coordinator will report directly to the Director of Operations to achieve training objectives and will be tasked with collecting, analyzing, and reporting data related to training impacts on quality errors, rather than merely tracking training completion. In addition to these responsibilities, the Operations Training Coordinator will provide training and support to Team Leads and Supervisors, helping them to establish accountability systems for the training they deliver. The role also involves creating checklists to maintain training standards post-audit and being actively involved on the plant floor to identify and address training gaps promptly. The coordinator will conduct a 30-minute Manufacturing & Quality Training session for each new hire, focusing on issues encountered in the previous year, and will audit tool usage to find solutions for damaged tools. Regular check-ins with employees who have high quality error rates will also be part of the role, alongside collaboration with the HR Training and Onboarding Department to create a cohesive training process.

Responsibilities

• Partner with operations, HR, quality, engineering, and EHS to standardize and improve the training process on the plant floor.
• Analyze gaps in process and incentives based on audit results, quality errors, and leadership feedback.
• Create a centralized location for work instructions and processes, potentially in video form, to enhance onboarding.
• Report to the Director of Operations to achieve training objectives.
• Collect, analyze, and report data regarding training impacts on quality errors and audits.
• Provide training and support to Team Leads and Supervisors on training methods and accountability systems.
• Create checklists to maintain training standards after the initial auditing period.
• Be hands-on on the floor to identify training gaps and work with leadership to correct them quickly.
• Create a quality/training evaluation by department, encouraging ownership and improvement of scores.
• Conduct a 30-minute Manufacturing & Quality Training for each new hire, focusing on past issues.
• Audit tool usage and find solutions for damaged tooling.
• Check in weekly with employees averaging high quality errors each month.
• Collaborate with HR Training and Onboarding Department to create a cohesive training process.

Requirements

• Bilingual preferred.
• Six Sigma Green Belt certification preferred.
• Bachelor's degree in education, business, engineering, or a related discipline.
• Proven ability to work with various departments and facilitate solutions.
• Ability to analyze data and think critically.
• Proven ability to gain buy-in from associates at all levels.
• Ability to create lasting processes and drive for quality.
• Continuous improvement mindset and project management skills.
• Knowledge and ability to teach training methods.

Benefits

• Tuition reimbursement
• Paid time off
• 401(k) matching
• Opportunities for advancement