Ophthalmic Technician - willing to train!

Eye Care Partners - Glasgow, KY

Full-time - Entry Level

Glasgow, KY

Ambulatory Health Care Services

About the position

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient's time, as well as doctor's time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications and confirming purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Perform general office duties and cleaning as assigned by manager

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• One-year related experience and/or training; or equivalent combination of education and experience

Nice-to-haves

• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay