Ops Coordinator - CSP

FedEx - Sioux City, IA

Full-time

Sioux City, IA

Couriers and Messengers

About the position

The Ops Coordinator at Federal Express Corporation is responsible for providing administrative support and customer service within a fast-paced logistics environment. This role involves managing various tasks, ensuring compliance with transportation regulations, and maintaining high attention to detail while meeting daily operational goals.

Responsibilities

• Provide administrative support to the operations team.
• Respond to customer service requests and issues professionally.
• Manage time effectively to handle multiple tasks and changing priorities.
• Communicate verbally and in writing with various audiences.
• Interpret numerical data and written information accurately.

Requirements

• High school diploma or GED required; Bachelor's degree in Business, Logistics, or a related area preferred.
• Experience in administrative support, customer service, or dock operations preferred.
• Strong customer service skills.
• Excellent time management, organizational, and multi-tasking skills.
• Effective verbal and written communication skills.
• Ability to read and interpret numerical data and written information.
• Proficient in Microsoft Office software and web-based applications.
• Knowledge of transportation regulations and practices, including DOT regulations.

Benefits

• Reasonable accommodations for qualified individuals with disabilities during the application process.