Ops Coordinator - CSP

FedEx - Sioux City, IA

Full-time - Entry Level

Sioux City, IA

Couriers and Messengers

About the position

The Ops Coordinator at FedEx is responsible for providing administrative support and customer service within a fast-paced logistics environment. This role involves managing various tasks, ensuring compliance with transportation regulations, and maintaining high levels of accuracy and attention to detail while responding to customer requests and issues.

Responsibilities

• Provide administrative support and customer service in a logistics environment.
• Respond effectively and professionally to customer requests and issues.
• Manage multiple tasks and changing priorities in a fast-paced team environment.
• Maintain high attention to detail and accuracy to achieve daily assignments and goals.
• Communicate verbally and in writing with various audiences.
• Read, interpret, and draw conclusions from numerical data and written information.

Requirements

• High school diploma or GED required; Bachelor's degree in Business, Logistics, or a related area preferred.
• Administrative support, customer service, or dock operations experience preferred.
• Customer service skills necessary for effective communication.
• Time management, organizational, and multi-tasking skills.
• Verbal and written communication skills.
• Ability to read and interpret numerical data and written information.
• Proficiency in Microsoft Office software and web-based applications.
• Knowledge of transportation regulations and practices, including DOT regulations.

Benefits

• Reasonable accommodations for qualified individuals with disabilities during the application process.