Zb Rx Medical - Carrollton, TX
posted 2 months ago
As a member of our Operations team at ZB RX Medical, you will play a crucial role in ensuring the daily fulfillment and distribution of Zimmer Biomet surgical implants, devices, and instruments. This position is designed for self-motivated and customer-oriented individuals who are eager to make a daily impact on the lives of others. You will be responsible for the distribution and delivery of products and services to our representatives and customers, ensuring that all operations run smoothly and efficiently. Your role will involve accurate inventory tracking and record keeping, as well as warehouse inventory cycle counting to optimize inventory utilization. In this position, you will prepare, ship, receive, and schedule the delivery of products, ensuring timely delivery of sets and the pick-up and return of loaner sets. You will also be the first point of contact for customer inquiries, directing them to the appropriate branch personnel as needed. Your responsibilities will include arranging merchandise for transport, both for delivery and return, and at customer locations. You will need to read maps and understand route configurations to ensure efficient delivery. Safety is paramount, and you will perform safety inspections in a transportation setting to maintain compliance and safety standards. Additionally, you will be responsible for loading, unloading, or stacking containers, materials, or products, and providing excellent customer service in surface transportation. Regular maintenance of the company delivery vehicle will also be part of your duties, including scheduling preventative and regular minor maintenance, keeping accurate maintenance records, and advising your supervisor when repairs or extensive maintenance are required. You will record sales or delivery information on daily sales or delivery records and address customer complaints as necessary, communicating effectively with branch team members. Your role may also involve providing warehouse support when needed, checking for sterility, and assisting with cycle counting scans. You will leverage hospital relationships to influence purchase order collection and relay surgery schedules when available. Participation in an on-call rotation may also be required.