U.S.Vision - Gaylord, MI
posted 17 days ago
Full-time - Entry Level
Gaylord, MI
251-500 employees
Health and Personal Care Retailers
About the position
The Optical Sales Manager at U.S. Vision is responsible for delivering exceptional customer service and leading a team of optical staff to meet sales goals and operational standards. This role involves engaging with customers to fulfill their eyewear needs, coaching team members, and ensuring a positive experience for all stakeholders.
Responsibilities
- Deliver excellence in customer service and satisfaction
- Drive sales and control expenses
- Achieve personal and store goals
- Execute effective operational and procedural processes
- Engage with patients and customers to fulfill prescriptive eyewear needs
- Supervise, coach, and develop optical staff
Requirements
- Licensed Optician as required by state
- Sales ability to connect with customers and uncover their needs
- Polished and professional communication and customer-centric service skills
- Experience with POS, computer and timekeeping systems, and Microsoft Office
- Ability to work with and service diverse people
- Self-motivated, action-oriented, and a creative problem solver
- Reliability and punctuality in attendance
- Flexibility for scheduling, including weekends and holidays
- Ability to meet the physical needs of the job and multi-task in a busy environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
