Optician/Optical Administrator - Part Time

$25,771 - $54,142/Yr

Vision Service Plan - Folsom, CA

Part-time - Entry Level

Onsite - Folsom, CA

Insurance Carriers and Related Activities

About the position

The Optical Administrator is responsible for delivering exceptional customer service, fostering customer retention, and promoting satisfaction among associates and doctors. This part-time role focuses on driving profitable store sales through effective retail sales skills and maintaining strong relationships with customers and team members.

Responsibilities

• Attract and retain customers by delivering exceptional customer service.
• Drive profitable store sales by fostering a customer care culture.
• Develop professional business relationships with other Associates, Host, and Doctor.
• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames.
• Evaluate prescriptions in conjunction with customer's visual requirements.
• Recommend specific lenses, lens coatings, and frames to suit customer needs.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Conduct measurements using appropriate tools for bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers.
• Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes.
• Maximize Managed Vision Care relationships and sales opportunities.
• Assist with the timely implementation of approved Marketing programs.
• Ensure positive and productive host relationships through Host participation and support.

Requirements

• Applicable State licensure or certification by a nationally recognized optician association as an optician (if required by state).
• Ability to sell through use of sales skills and accountability for sales results.
• Experience in a retail or customer service establishment.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
• Success in store merchandising and attention to detail.
• Minimum of 1-2 years of experience in related field.

Benefits

• Eligible bonuses and commissions based on performance.