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Pritchett Eye Care - Carson City, NV

posted 2 months ago

Full-time - Entry Level
Carson City, NV
Ambulatory Health Care Services

About the position

The Optician at Pritchett Eye Care is responsible for providing high-quality care to patients by assisting them with their eyewear needs. This role involves reviewing prescriptions, educating patients on lens options, managing inventory, and ensuring customer satisfaction while achieving sales goals.

Responsibilities

  • Review Physician's prescriptions and orders based on medical charts
  • Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
  • Provide honest but compassionate feedback about aesthetic choices in frames
  • Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
  • Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
  • Communicate with physician with questions or concerns about prescriptions and other eye-related issues
  • Perform adjustments and repairs of eyewear
  • Place optical orders with a general understanding of insurance benefits

Requirements

  • Excellent customer service skills
  • Good organizational and multitasking abilities
  • Coachable and open to feedback
  • Flexible and adaptable
  • Professional phone and office etiquette required
  • 0-3 years of experience preferred

Nice-to-haves

  • Optical experience is preferred but not necessary
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