Children's Healthcare Of Atlanta - Atlanta, GA
posted 4 months ago
The Communication Specialist at Children's Healthcare of Atlanta plays a crucial role in ensuring effective communication within the surgical front desk areas. This position is responsible for coordinating all front desk functions, providing assistance to the charge nurse, staff, and surgeons, and proactively supporting efforts that ensure the delivery of safe patient care and services. The Communication Specialist is expected to promote a safe environment at the hospital, aligning with the organization's mission to make kids better today and healthier tomorrow. The role requires a commitment to the company culture, which emphasizes putting people first and prioritizing children's health. In this position, the Communication Specialist will coordinate communication for the operating room and special procedures, schedule cases, and perform various tasks related to the daily operations of Surgical Services. This includes reconciling daily and monthly statistics, ordering and stocking office and lounge supplies, and escorting families back to their rooms after procedures begin. The role demands a high level of accuracy in word processing and the ability to communicate effectively with the public, surgeons, and staff, all while managing telephone communications in a diplomatic and tactful manner. The position operates under stressful conditions, requiring the ability to maintain composure and professionalism at all times.