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Better Future Solutions - Cedar Rapids, IA
posted about 2 months ago
About the position
The Oracle CC&B Utilities Engineer is responsible for designing, documenting, and implementing new enterprise application solutions within the IT environment for the Utilities department. This role involves providing ongoing support and maintenance for existing and new software applications, troubleshooting infrastructure systems, and collaborating with cross-divisional teams to analyze complex problems. The engineer will also consult with internal teams and vendors on security issues and develop software integrations based on user requirements.
Responsibilities
- Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
- Provides ongoing support, maintenance, and enhancements to existing and new software applications.
- Performs troubleshooting of infrastructure systems affecting application performance.
- Creates and maintains detailed application/program documentation.
- Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
- Collaborates with cross divisional team members to perform root cause analysis of complex problems.
- Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
- Works with vendors and business users to develop and implement software integrations.
- Analyzes users business requirements in the development and modification of computer systems.
- Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
- Troubleshoots and implements for non-enterprise applications and solutions.
- Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
Requirements
- Bachelor's Degree in Information Technology, Computer Science, or related field.
- Seven (7) to ten (10) years experience working with and maintaining enterprise level computer applications OR an equivalent combination of education and/or experience.
- Excellent written, verbal, and interpersonal communication skills.
- Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.
- Proficiency with Microsoft Office and Visio.
- Ability to work collaboratively with diverse populations.
Nice-to-haves
- Experience with process design, logical workflow analysis and design.
- Experience with in-depth configuration, code, analysis, and output.
- Extensive experience with Oracle and Oracle-based technologies.
- Experience with Utilities in both support and processes.
- Extensive experience troubleshooting problems and root cause analysis.
