Oracle CC&B Utilities Engineer

Genome International Corporation - Cedar Rapids, IA

Full-time

Cedar Rapids, IA

Professional, Scientific, and Technical Services

About the position

The Oracle CC&B Utilities Engineer is responsible for developing and overseeing complex systems within the City of Cedar Rapids, focusing on Oracle-based applications, particularly Customer Care & Billing (CC&B) and Oracle Analytics Publisher. This role involves collaboration across various application areas and projects, ensuring the effective implementation and maintenance of enterprise-level computer applications.

Responsibilities

• Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
• Provides ongoing support, maintenance, and enhancements to existing and new software applications.
• Performs troubleshooting of infrastructure systems affecting application performance.
• Creates and maintains detailed application/program documentation.
• Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
• Collaborates with cross divisional team members to perform root cause analysis of complex problems.
• Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
• Works with vendors and business users to develop and implement software integrations.
• Analyzes users' business requirements in the development and modification of computer systems.
• Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
• Troubleshoots and implements for non-enterprise applications and solutions.
• Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• Seven (7) to ten (10) years experience working with and maintaining enterprise level computer applications or an equivalent combination of education and experience.
• Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher - Required - 10 Years.
• Experience working with and maintaining enterprise level computer applications - Required - 7 Years.
• Extensive experience with Oracle and Oracle-based technologies - Required - 5 Years.
• Proficiency with Microsoft Office and Visio - Required - 5 Years.
• Experience with process design, logical workflow analysis and design - Required - 5 Years.
• Experience with in-depth configuration, code, analysis, and output - Required - 5 Years.
• Experience with Utilities in both support and processes - Required - 5 Years.
• Extensive experience troubleshooting problems and root cause analysis - Required - 5 Years.

Nice-to-haves

• Experience with process design, logical workflow analysis and design.
• Experience with in-depth configuration, code, analysis, and output.
• Extensive experience with Oracle and Oracle-based technologies.
• Experience with Utilities in both support and processes.
• Extensive experience troubleshooting problems and root cause analysis.