Orlando Utilities Commission - Orlando, FL

posted 16 days ago

Full-time - Senior
Hybrid - Orlando, FL
Utilities

About the position

OUC - The Reliable One, is presently seeking a Oracle Utilities Senior Systems Administrator to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for an experienced and technical professional to be responsible for ensuring a stable infrastructure for assigned hardware and/or software in support of the Commission's critical business applications while also reviewing all results daily to ensure success and take corrective actions as necessary for those that were unsuccessful. In this role, you will also be responsible for looking for opportunities to enhance and improve performance, identify maintenance needs and strategize for future improvements. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals.

Responsibilities

  • Provide technical analysis of system related problems and provides resolution options
  • Run, interpret, and address system diagnostic and alert reports
  • Report metric data to Management and prepare periodic metric reports
  • Monitor license and capacity to ensure incremental purchases are made at the appropriate time
  • Provide periodic and as needed technical support, including after-hours enterprise infrastructure maintenance support, internal and external audit requests, and support to applications developers, Operations, and end-users
  • Follow triage, SDLC, change management and other IT processes in place to promote new/revised objects to all environments
  • Review vendor maintenance notifications and associated action plans
  • Conduct technology reviews and planning to identify and implement new technology
  • Participate in Change Management Board and IT Standards Committee members meeting
  • Prepare Request for Proposal documentation in support of replacement of infrastructure components for which they support and serve as the main technical resource for evaluation of those proposed solutions
  • Serve as lead liaison between business partners and staff (both technical and functional) for the identification and resolutions of issues (including 3rd parties) for assigned systems
  • Manage multiple application environments while following patch/configuration management best practices to apply changes in a logical, audited sequence through environment progression (Dev, Test, UAT, Prod, etc.)
  • Build and maintain the technical infrastructure in support of the application needs to ensure environments (instances) are available for projects and production
  • Perform assigned application deployments, application monitoring, server health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning
  • Develop and maintain documentation regarding system functionality, performance benchmarks and system integration
  • Perform assigned performance analysis, review the findings to confirm alignment with potential issues, recommendations and improvements within the application infrastructure (network hardware, database, vendor supplied); and document all issues and their resolution
  • Evaluate existing applications/tools for their fit in a hybrid cloud infrastructure; design and recommend roadmaps, integrations, and best practices, for existing tools as well as future solutions for OUC's hybrid cloud infrastructure
  • Maintain and provide metrics for the existing integration with various cloud platforms
  • Provide team support through assisting with coaching, training and mentoring and serving as the technical lead on enterprise scheduler related tasks
  • Perform other duties as assigned

Requirements

  • Bachelor's Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis
  • Minimum of seven (7) years of experience in one of the following based on assignment: overseeing complex environments or advanced application experience with understanding of functional processes
  • Application experience as described above must include a minimum two (2) years of experience with Oracle Utilities Application Framework, and/or Oracle CC&B
  • Knowledgeable in working with Application Servers including WebLogic, Oracle AS 9i/10g, SOA Suite
  • Excellent communication skills
  • Experienced leading projects and teams

Benefits

  • Competitive compensation
  • Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period
  • Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
  • Paid vacation, holidays, and sick time
  • Educational and Professional assistance programs; Paid Memberships in Professional Associations
  • Access to workout facilities at each location
  • Paid Conference and Training Opportunities
  • Free downtown parking
  • Hybrid work schedule
  • On call rotation
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