Oracle WAM Applications Developer

Delmock Technologies - Laurel, MD

Full-time - Senior

Hybrid - Laurel, MD

Professional, Scientific, and Technical Services

About the position

Delmock Technologies, Inc. is seeking a Senior Oracle Work and Asset Management (WAM) & Cityworks Specialist to oversee the implementation, integration, and ongoing maintenance of Oracle WAM and Cityworks solutions for a leading water utility. This role requires considerable experience in asset management and work management within the utilities sector, focusing on transitioning from legacy systems to Cityworks and ensuring seamless integration with other enterprise systems.

Responsibilities

• Lead the implementation, configuration, and support of Oracle WAM and Cityworks for asset and work management.
• Guide the transition from a legacy system (MMIS) to Cityworks for managing field operations and linear assets.
• Integrate Oracle WAM and Cityworks with EBS and ArcGIS to ensure a streamlined flow of data and real-time access to asset locations.
• Oversee the configuration and management of work orders, including customer-facing operations like turn-ons, shut-offs, and meter management through Oracle Mobile Work Management (MWM).
• Collaborate with cross-functional teams to identify process improvements and deliver efficient solutions for asset lifecycle management.
• Troubleshoot and resolve issues related to Oracle WAM, Cityworks, and integrated systems to maintain optimal system performance and reliability.
• Develop and maintain comprehensive documentation, including system configurations, integration processes, and user guides.
• Provide training, support, and guidance to internal teams and stakeholders on best practices for using Oracle WAM and Cityworks.
• Ensure compliance with industry standards and regulatory requirements for asset and work management processes.

Requirements

• Bachelor's degree in engineering, Computer Science, Mathematics, or a related field (Master's degree can substitute for 2 years of experience).
• Ten (10) years of relevant experience with a bachelor's degree, or 8 years with an advanced degree.
• At least 7 years of experience in Oracle Work and Asset Management (WAM) or Cityworks within the utilities or public service sector.
• Proven experience in asset lifecycle management and work order systems.
• Experience integrating Oracle WAM and Cityworks with other systems such as EBS and ArcGIS.
• Familiarity with mobile work management tools and customer-facing work order systems.
• Strong problem-solving skills and ability to troubleshoot and resolve complex technical issues.
• Ability to communicate and collaborate with both technical and non-technical teams.

Nice-to-haves

• Experience with AI, Machine Learning, IoT, ArcGIS, RPA, ServiceNow, PowerBI, FileNet, Oracle Utilities Suite, and Multi-cloud environments.
• Experience with geospatial data management and ArcGIS integration.
• Understanding of materials management and procurement in utilities operations.
• Knowledge of regulatory standards related to asset and work management in the utilities sector.
• Advanced Degree.

Benefits

• Hybrid work environment
• Opportunity to work on impactful projects
• Community involvement
• Professional development opportunities