Order Entry/Customer Service

$33,280 - $33,280/Yr

Quest Optical Specialty lab - Largo, FL

Full-time - Entry Level

Largo, FL

About the position

Quest Optical is seeking a full-time Order Entry/Customer Service representative to assist customers with inquiries regarding ETAs and quotes, as well as manage shipping and receiving of frames. This role is essential in providing support to our global customer base, ensuring that we meet their needs effectively.

Responsibilities

• Take phone calls from customers to assist with ETAs and quotes.
• Help with shipping and receiving frames.
• Provide excellent customer service to ensure customer satisfaction.

Requirements

• Entry-level position with under 1 year of experience.
• Basic understanding of shipping and receiving processes.

Nice-to-haves

• Optical experience is a plus.

Benefits

• Paid time off
• Employee discount
• Retirement plan