Organizational Change Management Specialist

About the position

At DTCC, we are at the forefront of innovation in the financial markets, and we are committed to helping our employees grow and succeed. The Organizational Change Management Specialist will be responsible for driving the end-to-end OCM process, including identifying stakeholders impacted by strategic change initiatives, documenting impacts, planning for education, communication, and engagement needs, and developing necessary collateral. This role is part of the Human Resources team, which is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives and sustaining a work environment that promotes excellent performance across the organization.

Responsibilities

• Leads information gathering sessions to identify key stakeholders impacted by strategic change initiatives
• Creates customer and impact analysis including current and future state, benefits, risks and dependencies of all changes
• Develops robust change management plans including communication, education and engagement activities that use multiple channels to address the needs of multiple stakeholders
• Designs and develops collateral to support change management plan deliverables such as communications, presentations, speaking points, working session designs, etc.
• Partners with the HR Learning team to facilitate the execution of training programs
• Partners with key collaborators to ensure alignment across departments and functions
• Provides regular updates to the OCM Team at weekly meetings
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; raises appropriately

Requirements

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

Nice-to-haves

• Experience working in an Agile environment preferred
• Ability to synthesize complex information into key points
• Ability to independently manage projects from start to finish
• Excellent written and verbal communication, including active listening
• Proficient in Word, Excel, PPT

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
• Flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)