Orthodontic and Pediatric Dentistry Manager

$52,000 - $83,200/Yr

Multi-Specialty Dental Office - San Marcos, CA

Full-time - Mid Level

San Marcos, CA

About the position

The Orthodontic and Pediatric Office Manager will oversee the daily operations of a dental practice specializing in orthodontics and pediatric dentistry. This role is crucial for ensuring smooth workflow, excellent patient care, and effective management of administrative staff. The manager will be responsible for various administrative tasks, including scheduling, billing, and maintaining office records, while fostering a welcoming environment for patients.

Responsibilities

• Manage and supervise office staff, including receptionists and dental assistants.
• Coordinate patient scheduling and ensure efficient appointment booking.
• Handle patient inquiries and concerns with professionalism and empathy.
• Oversee billing, insurance claims, and payment collections.
• Maintain office records and ensure compliance with healthcare regulations.
• Monitor inventory and order dental supplies as needed.
• Collaborate with the clinical team to optimize patient care and operational efficiency.
• Implement office policies and procedures to enhance productivity and patient satisfaction.
• Conduct regular staff meetings and performance evaluations.
• Uphold confidentiality and protect patient information.

Requirements

• Proven experience (3 years) as an office manager in a dental or healthcare setting.
• Excellent organizational and leadership skills.
• Strong communication and interpersonal abilities.
• Proficiency in dental office management software (e.g. Open Dental, Cloud 9).
• Knowledge of dental billing and insurance procedures.
• Ability to multitask and prioritize tasks effectively.
• Understanding of HIPAA regulations and patient privacy laws.
• Certification in dental office management is a plus.

Nice-to-haves

• Certification in dental office management.

Benefits

• Competitive salary commensurate with experience.
• Health insurance (medical, dental).
• Retirement savings plan (401k or similar).
• Paid time off (sick leave).
• Continuing education opportunities.
• Professional development support.