Orthopedics Administrative Assistant | Receptionist

Mount Desert Island Hospital - Bar Harbor, ME

Full-time

Onsite - Bar Harbor, ME

Hospitals

About the position

As the Health Center Administrative Assistant/Receptionist, you will be a crucial part of our health center, ensuring smooth operations and supporting the team. Your role will involve coordinating schedules, managing patient check-in and check-out procedures, and maintaining confidentiality, making you the essential link in our healthcare delivery.

Responsibilities

• Handle all aspects of patient check-in and check-out procedures.
• Efficiently schedule appointments, maximizing the clinic's schedule.
• Answer inquiries and direct calls as the friendly voice on the phone.
• Ensure correct and timely data collection for patient records.
• Scan and organize documents into the Cerner EMR system.
• Validate and ensure insurance eligibility for patients.

Requirements

• No formal education requirements.
• Knowledge of medical terminology is a plus.
• Tech-savvy with strong PC skills.
• Proficient in Microsoft Office applications.
• Excellent communication skills (verbal and written).
• Strong organizational skills.
• Emotional maturity and stellar interpersonal skills.
• Ability to safeguard confidential data.

Nice-to-haves

• Familiarity with Cerner EMR system is a bonus.

Benefits

• Competitive salary
• Robust medical/dental/vision/life insurance
• Identity theft protection program
• Matching retirement plan
• Ample paid time off
• Comprehensive wellness program with reimbursement incentives
• Generous tuition reimbursement
• Continuing education benefits
• Potential sign-on bonus
• Relocation assistance