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Concord Hospital - Concord, NH
posted 2 months ago
About the position
The Patient Care Coordinator plays a vital role in supporting the outpatient surgery center by providing administrative and data management functions. This position serves as the primary access point for patients, ensuring they and their families receive timely, efficient, and compassionate customer service. Responsibilities include managing patient interactions, scheduling, medical record management, and clerical tasks, all aimed at facilitating smooth operations within the facility.
Responsibilities
- Greets patients and secures signatures for all required documentation.
- Facilitates care between Pre-surgical Testing, Pre-op Holding, Operating Room, Post Anesthesia Care Unit and COPA.
- Creates and maintains daily Operating Room schedules.
- Processes and routes all incoming calls and responds to departmental inquiries.
- Creates and maintains medical records.
- Performs office clerical tasks.
- Participates and engages in center activities.
- Manages physician charge sheets for billing service.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent (GED) required.
- Basic computer skills required.
- Some additional training beyond high school, but less than an Associates Degree, is desirable.
- Prior experience in a health care setting is highly desired.
- Knowledge of medical terminology is highly desired.
