Greystar - San Francisco, CA
posted 5 months ago
The OSS Roving Community Manager is responsible for managing the day-to-day operations of assigned properties within the San Francisco/Oakland region. This role involves overseeing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The Community Manager ensures compliance with company policies and procedures, as well as relevant laws and regulations governing multi-family housing operations, including Fair Housing and the Americans with Disabilities Act. In this position, the Community Manager provides input into the development of property budgets by analyzing financial statements and evaluating marketing information. They are tasked with meeting targeted revenues by setting rent rates, ensuring timely collection of rents and fees, and preparing monthly financial status reports. The role also includes approving invoices from vendors and contractors, managing expenditures within the approved budget, and overseeing the lease enforcement process, which involves approving resident applications and conducting periodic apartment inspections. The Community Manager promotes resident satisfaction and retention by addressing complaints and service requests promptly. They conduct regular property inspections to ensure that the physical aspects of the property meet established standards for safety and cleanliness. Additionally, the Community Manager supervises property staff, including hiring, training, and managing performance in accordance with company policies. They also assist in managing client relationships by providing updates on property performance and responding to owner requests as needed.