OTC-Product Owner-Order Management & Pricing

$103,301 - $133,335/Yr

Sherwin-Williams - Cleveland, OH

Full-time - Mid Level

Cleveland, OH

Chemical Manufacturing

About the position

The OTC Product Owner for Order Management & Pricing at Sherwin-Williams is responsible for developing and executing product strategies that align with the objectives of the Global Transformation Office. This role involves collaborating with cross-functional teams to ensure successful implementation of product features, managing the product backlog, and communicating the product vision to stakeholders. The position requires a strong understanding of agile methodologies and experience in product ownership, particularly in the context of order management and pricing.

Responsibilities

• Develop new concepts for products and features in alignment with the objectives of the Global Transformation Office.
• Create user stories to share the Product's development and progress against business outcomes with Business Executives and Leadership.
• Prioritize all stories to ensure work focuses on those with maximum value that align with the Global Transformation Office strategy.
• Responsible for strategic and technical execution of business user stories and coordinate Business Process Governance with stakeholders.
• Work with the Portfolio Product Leadership Team to set the agility strategy and funding requirements.
• Conduct/support formal performance reviews, celebrating individual and team success.
• Comprehend key business objectives and requirements of a product to make final decisions on functionality.
• Provide feedback to the Product Manager to help define a product differentiation strategy.
• Collaborate with cross-functional teams to ensure a shared understanding of requirements for successful implementation.
• Work in partnership with process owners to ensure appropriate execution during project initiatives.
• Understand customer needs, data standards, and process standards; collect feedback from users to enhance product features.
• Groom the product backlog, breaking down epics and estimating user stories.
• Track progress towards the release of a product and keep project teams informed.
• Communicate the product vision, roadmap, and business intent to the Scrum/development team.
• Coordinate with the Scrum team, set and communicate release date and scope.
• Provide support to users of the ERP system, including troubleshooting and training recommendations.
• Deliver comprehensive product training that aligns with the organization's change management plan.
• Prepare and plan budgets for launching new initiatives.
• Standardize the logistic flow of jobs within manufacturing workshops.
• Work collaboratively with the Continuous Improvement team to ensure processes are executed and improved.

Requirements

• Bachelor's Degree in a relevant field.
• 5+ years in an agile delivery framework or Product Owner role.
• Prior Operations or CRM and Order to Cash experience.
• Knowledge of key processes and technical products within Order Management and Product Data Management.
• Experience with ERP operating systems tools and databases, particularly Oracle.
• Strong understanding of Product Ownership for Agile Scrum Teams.
• Proven ability to analyze complex cross-functional business processes and define integrated user stories.

Nice-to-haves

• Six Sigma and Lean training.
• Understanding of Order Management methods and models as defined by Sherwin-Williams Global Process Owners.
• Experience defining and leading the delivery of an API portfolio consumable by internal and external parties.

Benefits

• Comprehensive health care coverage.
• Retirement savings plan options.
• Paid time off and holidays.
• Employee discounts on products and services.
• Opportunities for professional development and training.