OTD Controller (Spares Analyst)

Safran - Gainesville, TX

Full-time - Entry Level

Remote - Gainesville, TX

Transportation Equipment Manufacturing

About the position

The OTD Controller (Spares Analyst) at Safran Seats plays a crucial role in managing customer demand and ensuring timely delivery of spare parts. This position is integral to optimizing delivery schedules and enhancing operational performance, contributing to Safran's reputation as a leader in the aerospace and defense industry. The role involves collaboration with various teams to meet customer expectations and drive continuous improvement in processes.

Responsibilities

• Manage the dedicated Spares order book according to the date requested by customers.
• Manage commodities for the assigned customers.
• Challenge supply chain and manufacturing operations to close existing gaps.
• Secure delivery times of parts by coordinating with supply chain and manufacturing operations to meet customer deadlines.
• Coordinate and prioritize tasks between front office and suppliers.
• Provide regular reporting of the order book to internal customers such as Front Office, PM, and Sales.
• Set up and monitor KPIs to track the health of the order book.
• Respond promptly to information requests and improvement recommendations.
• Participate in follow-up meetings for production and supply chain workshops.
• Prioritize lines if necessary in consultation with stakeholders.
• Collect and analyze root causes of delays and initiate action plans to remove roadblocks.

Requirements

• Associate Degree in Business or related field required; Bachelor Degree preferred.
• Minimum of one year of experience in a customer-related area or proven ability to work well with customers.
• Experience in Manufacturing, Purchasing, Planning, and understanding of terminology and operating methods is preferred.
• Proficient in the operation of office computers and advanced knowledge of Microsoft Office software products.
• Ability to generate written communication and operate required office equipment.
• Ability to read and review written communication and communicate clearly in English.

Nice-to-haves

• Experience within the Safran Seats USA organization is preferred.
• Ability to efficiently perform multiple tasks simultaneously.
• Experience interfacing with multi-cultural outside customers.

Benefits

• Competitive salaries
• Recognition programs
• Comprehensive benefits
• Retirement plans with employer match
• Professional development
• Tuition assistance
• Hybrid remote work
• Over 300 career paths across global sites