Outbound Sales Executive, TX

About the position

The Outbound Sales Executive at Viking Cruises is a remote position focused on assisting guests in purchasing cruises. This role involves contacting warm leads, understanding guest needs, and closing sales while working from home. The position offers high earning potential and requires strong sales skills and the ability to build relationships with clients.

Responsibilities

• Contact warm leads who have expressed interest in the Viking product.
• Identify guest needs and make recommendations for Viking cruises.
• Review the benefits of a Viking cruise and close the sale.
• Serve as a product expert for river, ocean, and expedition cruises.
• Attend and participate in learning sessions and meetings to stay up to date.

Requirements

• 3+ years of high-volume outbound telephone sales experience.
• Demonstrated success in meeting and exceeding monetary sales KPI metrics.
• Strong experience in making sales over the phone.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with high-end clients.
• Flexibility in schedule, including evenings, weekends, and holidays.
• Discipline to work in a structured environment with schedule adherence standards.
• Previous sales experience with ability to close on the first call.
• Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook).

Nice-to-haves

• Experience in the travel industry.
• Knowledge of world geography.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Gym membership
• Health insurance
• Paid holidays